For the most part, the only place where you can download apps for your iPhone or iPad is the iOS App Store. Naturally, it implies it will be a frustrating experience if you cannot connect to the App Store for whatever reason. So, don’t worry if your iPad’s connection issues to the app store are stopping you from downloading important apps on your iPad. 

There could be a number of causes for your iPad’s connection issues with the App Store. There might be a problem with the Apple Server, or perhaps there are only a few short-term issues that will hopefully be resolved shortly. If you are unable to update any of your apps or access the App Store, your device is malfunctioning. Fortunately, you can troubleshoot and try a few things to fix these iPad’s connection issues.

If the App Store won’t open on your iPad, it’s likely being blocked by anything. Apps that won’t launch could be due to spyware or viruses on your device, or they could be incompatible with your iOS version right now. Continue reading for some tips on how to resolve your iPad’s connection issues to the App Store if one of these circumstances applies to you.

Examine the network connection.

On an iOS device, this is a typical fix for the majority of iPad’s connection issues. Make sure to authorize utilizing cellular data from the App Store if you’re using a cellular network.

  • Select “Cellular” from the “Settings” menu.
  • After clicking on “Cellular Data”, click on “App Store“.


Make sure the Wi-Fi network you’re utilizing is reliable if you are. You can test it by launching your iPhone or iPad’s browser and visiting a few websites, or by connecting other devices to the network to see if it functions. Fix your Wi-Fi connection first if you have a problem.

Set time and date automatically

One of the remedies for the iPad’s connection issues is this tip. You may be able to solve the problem by accurately adjusting your date and time.


  • Launch “Settings” and select “General”.
  • You can set the date and time automatically by selecting “Set Automatically” under “Date & Time.”

Make sure your iOS device is up-to-date.

The reason you cannot connect to the app store on your iPad may be due to using an outdated iPhone model could be one of the causes. Your iPhone’s updates fix a lot of internal bugs. Therefore, anytime an iOS update is available, always upgrade your iPhone.Try updating your iPhone to see if that helps the app store problem.


To upgrade your iPhone, follow the directions below:

  • In Settings, select General. To update the software, simply tap “Software Update”.
  • Select “General” under settings. If there is a software update available, click “Download and Install”.
  • Return to the App Store now and check to see if it is operating properly.

Switch off VPN

The App Store may not be functioning on your iPhone if you are using a VPN (Virtual Private Network). The app marketplaces vary around the globe. Using a VPN to access the App Store from another country may prevent you from using the App Store on your iPhone.


Go to Settings > “General” to turn off the VPN. Press the VPN & Device Management button.

Turn off the VPN by tapping it.

Delete all caches from the App Store.

The usefulness of this remedy for the iPad’s connection issues to the app store has been confirmed by numerous users. If your iPhone/iPad is running iOS 10 or an early version, follow the instructions below to delete the App Store cache. Perform a pull-to-refresh on your iPhone or iPad running iOS 11 to erase the App Store cache.


  • Launch “App Store.”
  • For about ten times, tap on any of the buttons at the bottom of the screen.
  • All of the Cache will be cleared

Activate Location

Sometimes you cannot connect to the app store because your location isn’t available. Your location is necessary for App Store to operate properly. The steps listed below can help you determine if your location is ON or OFF:


  • Click and then scroll down to Privacy Settings. 
  • Tap Location Services under Privacy Settings.
  • Set location services to on

Force restart iPhone

To solve your iPad’s connection issues by restarting your device, follow these steps according to your model:

Users with iPhones 6s and earlier should hold down the Sleep/Wake and Home buttons simultaneously for at least ten seconds upon seeing the Apple logo.


You must hold down the Sleep/Wake button and the Volume Down button simultaneously for at least ten seconds before the Apple logo shows if you have an iPhone 7 or 7 Plus.


For iPhone X, iPhone 8, or iPhone 8 Plus: Press and hold the Sleep/Wake button (side button) until you see the Apple logo, then swiftly press and release the Volume Up and Volume Down buttons.

Reset the iPhone.

Suppose none of the iPad’s connection issues to the app store solutions above are practical for you. Reset the factory settings on your iPhone. By choosing this, you can factory reset your iPhone. Most likely, resetting the phone resolves all of the internal problems. Before selecting this option, make sure you have a backup of all your data.

  • Reset your iPhone by going to settings and then General. 
  • Click on Reset iPhone or Transfer.
  • Select Reset All Setting after tapping Reset.

Speak with Apple Support

Contact Apple Support if you’ve tried all the procedures above and none of the solutions seem to be working for you. They give users access to all pertinent fixes for Apple services and goods. Make contact with them and ask if they can offer any assistance.


Hopefully, the App Store is functioning normally once more. The ways we’ve listed should typically fix the issue because the iPad’s connection issues typically result from a sporadic internet connection. It may also occur as a result of glitches and App Store outages, though.